A hybrid model of QFD, SERVQUAL and KANO to increase bank's capabilities
نویسندگان
چکیده
منابع مشابه
A Hybrid Intelligent Model to Increase the Accuracy of COCOMO
Nowadays, effort estimation in software projects is turned to one of the key concerns for project managers. In fact, accurately estimating of essential effort to produce and improve a software product is effective in software projects success or fail, which is considered as a vital factor. Lack of access to satisfying accuracy and little flexibility in existing estimation models have attracted ...
متن کاملthe innovation of a statistical model to estimate dependable rainfall (dr) and develop it for determination and classification of drought and wet years of iran
آب حاصل از بارش منبع تأمین نیازهای بی شمار جانداران به ویژه انسان است و هرگونه کاهش در کم و کیف آن مستقیماً حیات موجودات زنده را تحت تأثیر منفی قرار می دهد. نوسان سال به سال بارش از ویژگی های اساسی و بسیار مهم بارش های سالانه ایران محسوب می شود که آثار زیان بار آن در تمام عرصه های اقتصادی، اجتماعی و حتی سیاسی- امنیتی به نحوی منعکس می شود. چون میزان آب ناشی از بارش یکی از مولفه های اصلی برنامه ...
15 صفحه اولKano Model and QFD integration approach for Ergonomic Design Improvement
Increasing consideration has been given to Ergonomics in product design since the last several decades. Nowadays, more companies apply ergonomic aspects to their products to fulfill customer requirement and satisfaction of new products development. Customer requirement and satisfaction measurement can be achieved through various methods. This paper presents joining methods of Kano Model and Qua...
متن کاملA New Optimized Hybrid Model Based On COCOMO to Increase the Accuracy of Software Cost Estimation
The literature review shows software development projects often neither meet time deadlines, nor run within the allocated budgets. One common reason can be the inaccurate cost estimation process, although several approaches have been proposed in this field. Recent research studies suggest that in order to increase the accuracy of this process, estimation models have to be revised. The Construct...
متن کاملa comparison of teachers and supervisors, with respect to teacher efficacy and reflection
supervisors play an undeniable role in training teachers, before starting their professional experience by preparing them, at the initial years of their teaching by checking their work within the proper framework, and later on during their teaching by assessing their progress. but surprisingly, exploring their attributes, professional demands, and qualifications has remained a neglected theme i...
15 صفحه اولذخیره در منابع من
با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید
ژورنال
عنوان ژورنال: Management Science Letters
سال: 2012
ISSN: 1923-9335,1923-9343
DOI: 10.5267/j.msl.2012.06.029